UX & AI Interaction Design
Design That Makes AI Usable
We turn powerful systems into intuitive experiences — blending UX, CX, and AI interaction design to drive real product success.
The Problem We Solve
Too many AI products are powerful on the inside — but confusing on the outside. Poor design leads to low adoption, trust issues, and friction across the experience.
Confusing Interfaces Undermine Great Tech
A powerful backend doesn’t matter if the front end overwhelms users. We design interfaces that reduce friction and elevate usability.
Unclear Human-AI Roles
AI systems often leave users guessing who's in control. We map and design clear handoffs between agents, systems, and people.
Low Trust and High Drop-off
When interfaces fail to explain themselves, users disengage. We use transparent design and feedback models to build trust.
No Room for Real-World Complexity
Fail states, model uncertainty, and feedback loops are rarely accounted for in design. We build experiences that can flex with reality.
Our Approach
We combine 20+ years of UX and CX experience with modern AI interaction design patterns to create intelligent, human-centered products.
Our approach ensures systems are usable, trustworthy, and capable of guiding users through complex interactions with clarity.
User Research & Persona Development
We uncover user needs, behaviors, and expectations — then use them to define realistic personas that guide every design decision.
Journey & Task Mapping Across Agents
We model end-to-end experiences across human, system, and AI actors — creating flows that reflect real-world conditions, not just happy paths.
AI Interaction Prototyping
We design and test LLM interactions across chat, form, and hybrid interfaces — with attention to tone, flow, fallback, and escalation.
UX Writing & Feedback Loops
We craft thoughtful microcopy and trust-building feedback mechanisms — like model transparency, system response timing, and error states.
Why Spawntech?
We don’t just design screens — we design entire experiences around how users interact with intelligent systems. From onboarding to output comprehension, we help teams make AI usable.
UX and CX Leadership, Now for AI
We've been solving user experience challenges for decades — and now we bring that same discipline to conversational, agentic, and hybrid AI products.
Context-Driven, Not Just Pretty
We design based on systems, constraints, and workflows — not just aesthetics. Our work performs in production, not just in Figma.
Experts in AI-Specific Patterns
We understand the nuance of agent handoffs, fail states, confidence scoring, and transparency. Our designs account for the messy middle.
Design That Reduces Build Risk
Strong design avoids waste — by clarifying intent, shaping scope, and reducing rework. We help teams ship smarter, not just faster.